Thank you for choosing Laundry oils ltd. We are pleased to provide shipping services to customers in the United Kingdom. Please review the following information regarding our shipping policies and procedures.
- Shipping Methods
We offer the following shipping methods within the United Kingdom:
a. Standard Shipping: This is our default shipping method. Orders shipped via standard shipping are typically delivered within four working days. Please note that delivery times may vary depending on the destination and any unforeseen circumstances.
b. Express Shipping: For customers who require expedited delivery, we offer express shipping services. Orders shipped via express shipping are prioritized and typically delivered within two working days. Additional fees may apply for express shipping.
- Shipping Costs
Shipping costs are calculated based on various factors, including the weight, dimensions, and destination of the package. The exact shipping cost will be displayed during the checkout process before you finalize your order. We may also offer free shipping promotions or discounts on qualifying orders.
- Order Processing Time
Once your order has been successfully placed and payment has been verified, we will process and prepare your order for shipment. Order processing typically takes two working days, orders made on Saturday will be shipped in next working day ( Monday) during which we will pack your items securely and complete any necessary documentation.
- Tracking Your Order
Once your order has been shipped, on request we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date. Tracking information is generally available within 24 hrs after your order has been dispatched.
- Delivery
Deliveries are made during standard business hours and may require a signature upon receipt. If you are not available to receive the package, the courier will leave a delivery notification with further instructions, such as rescheduling delivery or picking up the package from a local depot.
Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
- Shipping Restrictions
Certain items may be subject to shipping restrictions due to their nature, size, or destination. We comply with all applicable laws and regulations regarding the shipment of restricted items. If you attempt to purchase a restricted item, we will notify you and provide alternative options if available.
- Customer Support
If you have any questions or concerns regarding your shipment or need assistance with tracking your order, our customer support team is here to help. You can reach us via info@theroyallaundryoils.co.uk
Please note that the shipping information provided above is specific to orders shipped within the United Kingdom. For international shipping, additional terms and conditions may apply.
We strive to provide a smooth and reliable shipping experience. However, please be aware that external factors beyond our control, such as weather conditions or courier delays, may impact the delivery timeframe. We appreciate your understanding in such circumstances.
Last updated: 08/06/2023